This blog post features an interview with one of Ligchine’s most loyal customers, Fuscardo Concrete.
Gaetano Fuscardo, owner of Fuscardo Concrete, is one of Ligchine’s most dedicated customers. His love for the Ligchine SCREEDSAVER MAX PLUS runs so deep that he has the machine tattooed on his arm.
Gaetano first encountered laser-guided concrete screeds at the 2019 World of Concrete in Las Vegas, just two years after graduating from high school. He appreciated that Ligchine’s Territory Managers took him seriously as a customer shopping for a screed. This was unlike Ligchine’s competitors, who dismissed him and made him feel like a nuisance when he asked questions.
Gaetano’s positive sales experience with Ligchine’s Territory Manager spanned over a year before he ultimately decided to purchase the SCREEDSAVER MAX PLUS. He appreciates the fact that Ligchine Territory Managers come from the concrete industry, contrasting with competitors’ salesmen who seemed solely profit-driven.
Acquiring the MAX PLUS brought Gaetano significant advantages, allowing him to pursue larger projects, like successfully securing a 30,000-square-foot concrete job. Gaetano attributes the attention during bidding to the capabilities of the MAX PLUS. This expansion in jobs facilitated the growth of his team from 4-5 employees to 14.
Gaetano sees his Ligchine tattoo as a symbol of the profound impact the MAX PLUS has had on his business and personal life, opening doors to new opportunities. He values Ligchine for giving him a chance as a young buyer in the industry and appreciates their ongoing support.
Gaetano particularly highlights the exceptional assistance provided by the Territory Manager who was at his first major job with the SCREEDSAVER, even though the pour started at three in the morning. He cherishes the family atmosphere cultivated by Ligchine, where customers are part of a supportive network rather than mere transactions. Gaetano strongly disapproves of companies and sales representatives who view him solely as a source of revenue.
One of Gaetano’s proudest moments was receiving praise from a customer who described his job as “the flattest floor” they had ever seen, all thanks to the SCREEDSAVER and Fuscardo’s hard-working team. He describes the SCREEDSAVER MAX PLUS as an incredibly versatile and effective machine, capable of delivering quality results across projects ranging from 2,000 to 30,000 square feet.
Gaetano passionately advocates for Ligchine because he believes in their approach to sales and service—a genuine connection—which is rare and should be preserved in the industry.
He assures others that if the SCREEDSAVER MAX PLUS worked well for him, it will undoubtedly work well for anyone else who chooses it.
About Ligchine: Ligchine is a global leader in innovative and labor-saving concrete machinery. Since its founding in 2008, the company has rapidly expanded its position in the market and offers a complete line of automated concrete screeding and placing machines that service flatwork companies from small owner-operated businesses to large global concrete contractors. The company’s headquarters, engineering, and manufacturing are located in the United States. In addition to a direct sales force in the U.S., the company has an extensive network of international dealers and partners to serve customers anywhere in the world.
Media Contact:
Heather Hughes
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